Terms of Service

FounderFloor is a walkable 2D expo floor for startups: you can walk the halls, talk to people, claim a stand, and connect with other founders. It is provided as an early-stage beta by a single operator, free at its core, with optional paid visibility perks.

It is not an investment platform, a marketplace, a broker, or a source of financial, legal, or professional advice. Revenue ranks are labeled “verified” on the floor but are simulated in this build — founders self-report them. Do your own diligence on anyone you meet here, exactly as you would at a physical expo.

Accounts are optional. If you create one, keep your password to yourself, give a real email you control, and don’t impersonate anyone. You are responsible for what happens under your account; if you think it’s been compromised, reset your password — that signs out every other session. One account per person. You must be at least 16 to create an account.

What you publish — your stand, pitch, guestbook entries, messages — stays yours. By publishing it on FounderFloor you grant the operator a non-exclusive, worldwide, royalty-free license to host, store, display, and transmit it, solely as needed to run the service (for example, showing your stand to visitors walking the floor). The license ends when you delete the content or your account, except for the short backup window described in the Privacy Policy.

You promise your content is yours to publish and doesn’t infringe anyone else’s rights.

Reporting content. If content on the floor infringes your rights or appears illegal, report it in-app or email ak@founderfloor.net with a link or description of where it appears and why. Reports are reviewed and, where warranted, content is removed and the reporter informed of the outcome. If your content was removed and you believe that was a mistake, reply to the notice and it will be re-reviewed. Accounts that repeatedly publish infringing or illegal content are terminated.

Everything that makes up FounderFloor itself — the software, the pixel art, the design, the name, the logo, the text, and the service as a whole — is the property of the operator and protected by copyright and other intellectual-property laws. All rights are reserved. You may not copy, scrape, reproduce, resell, or build a derivative service from any part of it without prior written permission. Using the site grants you a personal, revocable, non-transferable right to use it as intended, and nothing more.

You agree not to:

• harass, threaten, or defraud other visitors;
• post content that is illegal, hateful, or infringes others’ rights;
• misrepresent your identity, your startup, or your numbers in a way designed to deceive;
• probe, overload, disrupt, or attempt to gain unauthorized access to the service or other people’s accounts;
• scrape the site or collect other visitors’ data by automated means;
• use the service to send spam or unsolicited promotion outside your own stand.

The operator may remove content, free up stands, and suspend or terminate accounts that break these rules — with notice where practical, immediately where necessary. Suspending an account also takes its stand off the floor and its listing off the public pages.

Automated screening. Stand text and links are checked automatically before they go up, and a small number of things are refused outright — chiefly offers to sell goods that cannot lawfully be sold, and anything sexual involving minors. That check is a filter, not a judgement about you: it reads words, it does not know your business, and it will sometimes be wrong about a legitimate one. If it refuses something it should not have, write to the address below and a person will look.

Free trials and invites take no payment details. A Founder+ trial, and any days earned by inviting someone, are a time-limited grant and nothing more. No card is asked for, no payment method is stored, nothing renews, and nothing converts into a paid plan when the time runs out — the account simply returns to the free tier. There is accordingly nothing to cancel and no contract to withdraw from. Trial and invite days have no cash value, cannot be exchanged or transferred, and may be withdrawn where an account is used to create accounts for the purpose of collecting them.

The free tier is free permanently. Paid memberships buy visibility, never access. When live billing is enabled, payments are processed by Stripe under its own terms; prices and what they include are shown before you pay. Where required by law (including EU consumer law), you have a 14-day right of withdrawal for digital subscriptions, except to the extent you consent to immediate performance. If billing is not yet live, the membership page says so and nothing is charged.

How to withdraw from a subscription. Within 14 days of purchase, email ak@founderfloor.net with an unambiguous statement that you withdraw — you can use the model wording: “I hereby withdraw from my contract for the FounderFloor membership purchased on [date], account email [email].” A withdrawal in time is refunded via the original payment method within 14 days, less a proportionate amount for the period already provided where you asked the membership to start immediately. Cancelling for the future (no refund, membership runs out at the end of the paid period) works the same way at any time, through the cancellation page (no login needed), or through Stripe’s billing portal linked from your receipt emails.

Tickets. Tickets are a virtual in-game currency for cosmetic items. They have no monetary value, are not transferable, and cannot be exchanged back into money. Everything tickets buy can also be earned free by playing. Ticket packs are digital content delivered in full immediately upon payment — by purchasing, you expressly consent to immediate delivery and acknowledge that your statutory right of withdrawal ends once delivery has begun. All ticket purchases are therefore final and non-refundable, to the extent permitted by law. This doesn’t limit statutory rights that cannot be waived — if a purchase fails to deliver, contact the operator and it will be made right. If the service is discontinued, remaining tickets expire without compensation; the operator will give reasonable notice where practical.

FounderFloor is a beta run by one person. It is provided “as is” and “as available”, without warranties of any kind, express or implied — including uptime, fitness for a particular purpose, or that other visitors’ claims about themselves are accurate. Features may change or be withdrawn.

To the maximum extent permitted by law, the operator’s total liability for any claim arising out of the service is limited to the amount you paid for it in the 12 months before the claim (which is zero on the free tier). Nothing in these terms limits liability that cannot lawfully be limited — including liability for intent, gross negligence, or injury to life, body, or health.

You can stop using FounderFloor at any time and request full deletion of your data (see the Privacy Policy). The operator can suspend or terminate accounts that violate these terms, and may discontinue the service with reasonable notice.

These terms are governed by the law of the operator’s seat (identified in the Legal Notice), without prejudice to mandatory consumer protections of the country you live in. If a court finds part of these terms unenforceable, the rest still stands. When these terms change in a way that matters, the effective date above changes and significant changes will be flagged on the site; continued use after a change means the new version applies.

Questions about these terms: ak@founderfloor.net or the in-app feedback box.